Privacy Policy
Last updated: 2024-12-24
Introduction
Ettevõtluskeskus OÜ ("we", "our", or "us") operates the PulpitSync service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller
Company: Ettevõtluskeskus OÜ
Address: Liivalaia 13, Tallinn 10118, Estonia
Information We Collect
Personal Information
- Name and email address when you create an account
- Church or organization name and details
- Payment information (processed securely by our payment provider)
- Communications you send to us
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for:
- Providing and maintaining our services
- Processing your transactions
- Sending administrative information and service updates
- Responding to your inquiries and support requests
- Improving our services based on usage patterns
- Marketing communications (with your consent)
- Complying with legal obligations
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: Processing necessary to fulfill our service agreement with you
- Consent: Where you have given explicit consent (e.g., marketing emails)
- Legitimate Interest: For service improvement and fraud prevention
- Legal Obligation: When required by applicable laws
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. These include:
Necessary Cookies
Essential for the website to function. Cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website (Google Analytics).
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
You can manage your cookie preferences at any time using the cookie settings accessible from the footer of our website.
Data Sharing
We may share your information with:
- Service Providers: Cloud hosting, payment processing, email delivery
- Analytics Partners: To help us understand service usage
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal data to third parties.
Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your data within 30 days, unless retention is required by law.
Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Revoke consent at any time
To exercise these rights, contact us at pulpitsync.privacy@ettevotluskeskus.ee
International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Ettevõtluskeskus OÜ
Liivalaia 13, Tallinn 10118, Estonia
Email: pulpitsync.privacy@ettevotluskeskus.ee
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.